Are your diamonds real?
Yes. Our lab-grown diamonds are chemically, physically, and optically identical to mined diamonds - they are real diamonds, created in a controlled environment rather than mined from the earth. Select pieces include IGI certification; check the product description for details.
Are your designer pieces authentic?
Yes. Every designer piece is personally inspected and hallmark-verified for authenticity before it is listed.
What is your return policy?
We accept returns within 30 days of delivery, with free return shipping via a provided label. See our Refund Policy for full details.
How fast will my order ship?
Orders ship out promptly after purchase. Standard shipping is free on US orders of $300 or more.
Is checkout secure?
Yes - all orders are processed through secure Shopify checkout.
How can I contact you?
Email us at paige@houseofphnx.com or call 470-897-7175. You can also use the chat widget on any page.